CUSTOMER CARE
Shipping Policy
Where we ship
We ship to the 50 U.S. states and Washington, D.C. We do not currently ship to U.S. territories, APO/FPO addresses, PO Boxes or destinations outside this area.
Shipping cost
All orders within our delivery area receive free standard shipping. No expedited service is offered.
Processing and transit
Free shipping on all orders to the 50 U.S. states and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days. These are estimates, not delivery guarantees. Business days are Monday through Friday, excluding U.S. federal holidays.
Order cutoff
Our daily order cutoff is 07:00 PM (GMT−06:00), Central Standard Time (Chicago), fixed year-round and not adjusted for daylight saving time. Orders placed after cutoff, on weekends or on U.S. federal holidays enter the processing queue on the next business day.
Delivery information
Provide a complete, accurate street address. If you need help with a delivery or an address correction, contact [email protected]. We will review the request based on its fulfillment status.
Taxes
Checkout displays tax of $0.00 under our current pricing configuration. This does not describe the products as legally tax-exempt.